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FAQ

REGISTRATION

The registration confirmation comes from the Race Roster registration platform and not from Je Cours Qc. Make sure you have not blocked the Race Roster sender. Also check your junk mail. The security level of the mailboxes can cause your registration confirmation to be rejected if you have a Hotmail address, for example.

If you still can’t find it, you need to go to your Race Roster dashboard. You will then be able to see your confirmation number.

Here’s how to access the Race Roster dashboard:

Also, know that we will send you the runner’s guide (notice of race) near the date of the event with your bib number.

Unfortunately, registration fees are not refundable or transferable to another year, for whatever reason, two options are available to you. Please note that when you registered, you agreed to this statement. Here are the possible options:

  • Change to another distance: We accept event changes up to the change/transfer deadline for each event, depending on the remaining places for each event. For any event change request, the participant must pay the difference in fees between the two events according to the rate in effect at the time of the exchange (minus taxes and processing fees), in addition to the fees for changing $18. If a participant switches to a lower event and the price in effect at the time of the exchange is lower than the price initially paid, there will be no refund of the difference in the registration fee and there will still be 18 $ to pay. If a person wishes to make a change after the deadline, it will only be possible for him to do so on site at the delivery of the bibs, under the principle of first come first served. It will not be possible to reserve a bib for a particular person.
  • Transfer registration to someone else: We are accepting transfers of attendees up to the change/transfer deadline of each event, subject to remaining places. If a distance closes online, the participant will no longer be able to transfer his bib (even if it does not take up one more place in total). We have a maximum capacity of physical bibs, so after this date, participant transfers will only be done on site during bib distribution (depending on the remaining bibs). If a person wishes to transfer a participant on site, they must present us with written proof (printed or digital) authorizing them to take the person’s bib. For any participant transfer request, a transfer fee of $18 will be payable by the participant who picks up the bib. It is not possible to make a change of event AND participant in a single transaction. If a person receiving an entry wishes to change events, they will have to do so in a second transaction (subject to the usual change of event fees).

You can check your start corral on your Race Roster dashboard.

To calculate your total time in anticipation of your race, you can use a tool to help you. Click here to calculate your time in order to place yourself in the correct corral.

Registrations are non-refundable and not transferable from one event to another or from one year to another. In case of event cancellation at the organizer’s decision, all participants will be automatically refunded the full amount paid at the time of registration.

We have a special policy for Elite runners who wish to participate in the Lévis Half-marathon, as well as the Beneva Quebec City Marathon presented by Montellier. This policy includes free registration, a personalized bib color distinct from other runners, access to the first starting line and access to scholarships. In order to register as an elite runner, you must meet the performance standards (qualification standard) and make the request by completing the form available on our website, in the “Elite” section. We invite you to follow these links:

  • Lévis Half-Marathon
  • Beneva Quebec City Marathon presented by Montellier

BIBS

In order to retrieve your bib, you must know the number assigned to you and be able to provide either a confirmation number or a civic address in addition to your first and last name to confirm your identity. You can find your bib number by clicking here. You can search using your first name, last name and even your email address.

Absolutely! If this person has all the information in hand in order to collect the correct bib, we do not see any inconvenience.

Make sure that the person picking it up for you has your confirmation number, your civic address and your first and last name so that our team of volunteers can validate your identity. No written permission is required.

Unfortunately, No. Please note that no bibs are given on Sunday mornings. Without bib, you will not be entitled to the services and you expose yourself to be out of the course. You must go and pick up your bib at the Je cours Qc Expo.

We have a special policy for elite runners who wish to participate in the Demi-Marathon de Lévis and the Marathon Beneva de Québec presented by Montellier.

To register as an elite runner, you must meet the performance standards (qualification standard) and submit your application by completing the form available on our website in the “Elite” section.

Athletes interested in an elite bib for the 10 km or 21.1 km of the Demi-Marathon de Lévis must submit their applications before April 7, 2024.

For those interested in an elite bib for the 10 km, 21.1 km, or 42.2 km at the Marathon Beneva de Québec, applications must be submitted before August 4, 2024.

We also have a special policy for elite runners who wish to participate in the 48 km Trail du Coureur des Bois.

To register as an elite runner, you must meet the performance standards (qualification standard) and submit your application by completing the form available on our website in the “Elite” section.

Athletes interested in an elite bib for the 48 km Trail du Coureur des Bois must submit their applications before April 7, 2024.

Registrations are neither refundable nor transferable to another event or another year. Please note that you accepted this condition when you registered.

If you are no longer able to participate in one of the events, we encourage you to join the Facebook group Communauté Je Cours Qc to try to sell your bib and allow another person to participate.

Here are the steps to follow:

  1. Post that you have a bib for sale for event XYZ and find a buyer.
  2. Agree on the price and payment method. Please note that no refund from the organization will be possible.
  3. Activate the transfer by entering the buyer’s email address in your Race Roster dashboard before the specified deadline for each event.
  4. Once the buyer receives the email, they must complete their registration and pay the $18 service fee.
  5. After the deadline, the transfer must be done in person only at the bib pickup.
  6. The only person required to transfer the bib during bib pickup is the buyer. They must provide a written proof from you (letter, Messenger message, email, etc.) authorizing the bib transfer. This proof must also include your contact details to confirm your identity, including your name, first name, confirmation number, address, and bib number.
  7. After picking up your bib, the buyer must go to the transfer tables to complete a form with their own information.
  8. Once this form is completed, they must go to another transfer table where they will hand in your bib, receive a new one, and pay the $18 fee.

 

Important to know:

  • It is forbidden to participate in the event with someone else’s bib.
  • The participant must use the bib personally assigned to them for the event.
  • No unauthorized bib transfers by the organizer are allowed.
  • If a participant chooses to run with someone else’s bib and is disqualified for this reason, their time will not be valid and will not be available on the Sportstats website.

express bib

To meet our standards of safety, comfort at start and finish sites and runner experience on the course, the 5 km is, this year, the only race that allows us to test this pilot project. If the response to this product is strong, it is possible that the express bib will be available for more races of the Beneva Quebec City Marathon in the 2024 season. 

It is not possible to obtain a shirt or medal, even if you pay an extra, due to the limited quantity reserved for regular registrations for the 2023 season. 

The express bib does not include a post-race snack. In the festive zone on Place Jean-Béliveau. You will have access to the “Watermonster” water tank. 

Yes, you’ll get an event bib. This will be slightly different from the regular bib for control purposes. You’ll also get a timing chip, so you’ll have an official time and ranking. The schedule to pick up your bib is also the same. 

Yes, all participants are eligible. 

Yes! Once you cross the finish line, there will be two separate corridors: One for participants with medals, the other for participants without medals. Volunteers will guide you. 

No. Changes of race and transfers are not allowed for this type of bib. So, the person who buys it is the person who runs! 

BEFORE OR DURING THE RACE

It is possible to participate with a co-runner. The co-runner must always keep their hands on the wheelchair’s handles. For safety reasons, we must refuse access to individuals with reduced mobility who want to participate solo.

We offer a preferential rate for co-runners. The person accompanying you is entitled to a 50% discount on their registration.

GPX files are no longer available. We invite you to check the interactive route available on our website, under the event’s route tab.

https://www.jecoursqc.com/

It is possible to find the training plan for each event for each event on our site in PDF format under the Events tab of each race.

Strollers are allowed on the following routes: Lévis Half-Marathon and Beneva Quebec City Marathon presented by Montellier. If you wish to use the shuttle service, you must ensure that your stroller enters under a bus. We ask that you stand at the end of your speed corral. Parents should avoid rolling two strollers wide on the course.

It is possible to participate by having a co-runner. He must at all times keep his hands on the handles of the wheelchair. For security purposes, we must refuse access to people with reduced mobility wishing to participate solo.

We offer a preferential rate for co-runners. 50% off on registration, if ever.

Yes, one person per registered child is authorized to accompany their child free of charge on the various courses of the Youth Races.

We can’t deny you that. Note that the Fédération québécoise d’athlétisme does not recommend wearing headphones on the runners’ course. If you want to run with music, you need to be able to hear sounds from outside such as a runner asking you to pass, a policeman giving you instructions or a volunteer giving you instructions. This is for your safety and that of other participants and volunteers.

RESULTS

The official time corresponds to the Gun time. It is the time from the starting gun. It is the time that elapses on the clock from the beginning of the race. The Chip time is the time from the moment the participant crosses the starting line and the chip on their bib is triggered. Unless you are on the front line of the race, there is inevitably a difference between the official time and the chip time.

Remember, the chip time is shorter than the gun time, as this only starts when you cross the timing mat at the start line. The further back you are in the starting pack, the greater the difference between these times will be. For any timing errors, please click here to contact our official timer, Sportstats, directly.

The Quebec City Marathon course is measured according to international standards and is certified by Athletics Canada. As a result, runners participating can use it to qualify for marathons, such as the Boston Marathon. Certificate number for the Quebec City Marathon QC-2022-048-BDC. Expiration Dec 31/2031

Note : The distances 21.1K, 10K and 5K are also certified.
21K: Certificate number QC-2022-047-BDC. Expiration Dec 31/2031
10K: Certificate number QC-2022-046-BDC. Expiration Dec 31/2031
15K: Certificate number QC-2022-045-BDC. Expiration Dec 31/2031

The Lévis Half-Marathon race is measured according to international standards and is certified by Athletics Canada. As a result, runners participating can use it to qualify for marathons, such as the New York Marathon.

Certificate number for the Lévis Half-Marathon QC-2021-003-LJL. Expiration 31/12/2030

Note : The distances 5K and 10k are also certified.
5K: Certificate number QC-2022-003-LJJL. Expiration Dec 31/2030
10K: Certificate number QC-2022-002-LJJL. Expiration Dec 31/2030

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